| |
Membership
Prices
|
Home
User
Support |
$99
Annually
(more
than
20%
hourly
discount) |
| |
|
Business/Exchange
User
Support |
$199
Annually
$99
Per
Satellite
or
Additional
Location
(more
than
10%
hourly
discount) |
Membership has several benefits!
-
Discounted
pricing: Hourly
rates
and
Monthly
Maintenance
Contracts
are
discounted
for all
members.
-
Phone &
E-Mail
Support:
Unlimited
free
email
support
and free
phone
support
for the
first 15
minutes
of each
call.
-
First
response
priority: Members
will
receive
remote,
telephone,
or
on-location
priority
scheduling
and
support
over
non-members.
-
Access
to
information: Exclusive
access
to
product
bulletins,
personal
technology
updates,
feature
tutorials,
and
other
information
authored,
edited
or
vetted
by the
company.
-
Unlimited
Referral
Hours:
Members
will be
rewarded
with
unlimited
"1 Free
Hour"
gift
certificates
(1
free
hour for
every
paid
referral!)
-
Discounted
or
free
products
and
services: As
an
add-on
to other
work
being
performed,
members
get
discounted
or free
products
and
services
(as
available).
-
Access
and
personalization:
Learn
From
Experience
member
records
ensures
the
customer
will
receive
support
staff
with
direct
knowledge
of their
inventory
and
service
history.
Hourly Rates
|
Hourly
Rates |
Member |
Non-Member |
|
Home
User |
$90 |
$115 |
|
Business/Exchange |
$125 |
$140 |
Monthly
Maintenance
Contracts*
|
#
Hours |
Discount |
Member** |
Non-Member** |
|
3-6
hours
|
10% |
$112.50
|
$126 |
|
7-12
hours
|
15% |
$106.25
|
$119 |
|
13+
hours
|
20% |
$100.00 |
$112 |
*12 Month
Service
Agreement
Required
**Per Hour –
Billed
Monthly on
the 1st of
Each Month
|
Learn
From
Experience